Encrypted File & Data Recovery / Image & Media

Recovery for Image and Media Files

Recovery work is carried out for deleted, corrupted, or inaccessible photos, RAW images, and media archives — including data loss originating from a memory card, external disk, or encrypted folder.

JPG / PNGRAWMemory Card

Image and media files are typically lost for one of two reasons: physical or logical corruption (a damaged memory card, an accidental format, a sudden shutdown) or loss of access within an encrypted archive or folder. In the first case, recovery is performed by analyzing the file system and file signatures; in the second, a reverse-engineering method appropriate to the relevant archive format is applied.

When Is Support Provided?

  • Recovering photos from a formatted or deleted memory card / USB drive
  • Corrupted or unopenable JPG, PNG, or RAW (CR2, NEF, ARW, etc.) files
  • Loss of access to an image/media archive inside an encrypted archive or folder
  • Recovery assessment for corrupted video files (MP4, MOV)

Format Categories

01

Photo

JPG, PNG, TIFF, HEIC

02

RAW Image

CR2, NEF, ARW, DNG, ORF

03

Video

MP4, MOV, AVI, MKV

04

Storage Media

SD, microSD, CF card, USB drive

First 3 Steps When Data Loss Is Noticed
  1. Immediately stop writing any new data to the affected card/disk.
  2. Do not reformat the card/disk or run "repair" tools on it.
  3. If possible, stop using the device and get in touch directly — every new write reduces the chance of recovery.

How Does the Process Work?

01

File Analysis

The file format, source of the issue, and solution path are determined through a free preliminary analysis.

02

Analysis Result

The expected success rate and timeline are clearly communicated.

03

Recovery

Following approval, the recovery process is carried out based on the analysis results.

04

Delivery

The recovered file is delivered to you through a secure channel.

Pricing Policy

The preliminary analysis and demo recovery are always free. If, after the demo stage demonstrates that the content is recoverable, you choose not to proceed with the full recovery, a fee of 250 USD + VAT applies, covering the analysis and demo work already performed.

Confidentiality Commitment

Image/media content is not of interest; only the requested technical operation is carried out. The file may need to be opened to the extent required for recovery verification, but its content is never copied, shared with third parties, or retained on our systems after delivery. If requested, a written confidentiality commitment is also provided.

Frequently Asked Questions

What is the recovery rate?

It depends on whether the data has been physically overwritten; for this reason, it is recommended that no new data be written to the affected drive once data loss is noticed.

Which formats do you support?

JPG, PNG, TIFF, the main RAW formats (CR2, NEF, ARW, DNG), and common video formats are supported.

I formatted the drive — is recovery still possible?

In most cases, yes. Formatting generally resets the file system but does not physically erase the data; as long as no new data is written, the chance of recovery remains high.

Can photos deleted from a phone be recovered?

Yes, photos deleted from phone storage or an SD card can also be assessed for recovery using similar methods.

Is there a legal condition for using this service?

Yes. The service is provided only when you own the file or hold legal authorization to access it. Requests for unauthorized access to someone else's files are not accepted.

Don't see your file format here?

Briefly describe the file type you're dealing with, and the right approach will be determined together.

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