Access recovery is carried out for HDDs, SSDs, and external drives protected by full-disk/drive encryption solutions such as BitLocker and VeraCrypt, following the loss of a recovery key or password.
Full-disk encryption provides strong protection against scenarios such as a stolen laptop or external drive — but when the recovery key or password is lost, that same protection works against your own data. For HDD/SSD encryption, the recovery strategy applied depends on the physical condition of the disk and the encryption method used.
The file format, source of the issue, and solution path are determined through a free preliminary analysis.
The expected success rate and timeline are clearly communicated.
Following approval, the recovery process is carried out based on the analysis results.
The recovered file is delivered to you through a secure channel.
The preliminary analysis and demo recovery are always free. If, after the demo stage demonstrates that the content is recoverable, you choose not to proceed with the full recovery, a fee of 250 USD + VAT applies, covering the analysis and demo work already performed.
Disk content is not of interest; only the requested technical operation is carried out. The file may need to be opened to the extent required for recovery verification, but its content is never copied, shared with third parties, or retained on our systems after delivery. If requested, a written confidentiality commitment is also provided.
No. Disk encryption is strong protection; your file/disk is first analyzed and a realistic probability assessment is shared.
In some cases, yes; this is assessed together during the initial consultation.
Yes. The service is provided only when you own the file or hold legal authorization to access it. Requests for unauthorized access to someone else's files are not accepted.
Briefly describe the file type you're dealing with, and the right approach will be determined together.
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